Contact Center - HDI Publishes Two New Guides on IT Support Center and Help Desk

HDI Publishes Two New Guides on IT Support Center and Help Desk
PR Newswire (press release), NY - 5 hours ago about support centers and incoming calls," and support center metrics. HDI's new Metrics Catalog - Volume 2: Understanding Cost per Contact by Communication

Disaster victim identification center in Phuket closes doors
Xinhua, China - 3 hours ago The DVI center will be reopened under the auspices of the RoyalThai Police Jan. Relatives of tsunami victims can contact Bangmaruan cemetery.