Customer Service - Applying CRM to Accounting Practices

Applying CRM to Accounting Practices
CRM Daily - Dec 20 8:31 AM
Accountants in practice understand the principles of good customer service. But when firms decide to introduce a structured approach to CRM, the correct software can be an essential tool.Save to My Web

R.E. Graswich: Retiring VSP chairman to take customer-service mantra to bureaucrats
The Sacramento Bee - Dec 16 5:03 AM
Customer service: Roger Valine, outgoing chairman of the huge Rancho Cordova eye care concern, Vision Service Plan, will tackle an even bigger job when he retires in six months. Roger wants to help Sacramento bureaucrats excel at customer service.Save to My Web