Wednesday, December 21, 2005

Call Center Technologies - Calian: Existing Call-Center Contract Not Likely to be Renewed


Calian: Existing Call-Center Contract Not Likely to be Renewed
CCNMatthews (Communiqu s de presse), Canada - 9 hours ago Calian Technologies Ltd. and Technology Services Division has been advised by its customer that an existing services agreement to supply call center agents has

City workers to get technology update
Boston Globe, United States - Dec 13, 2005 map potholes, and a major investment in the city's 24-hour call center to make Among the proposed new technologies is a pothole-detecting system that the aides
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